Privacy Policy

DestinyDial takes your privacy seriously. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have when you visit our website or use our phone chat service.

Personal information means information that identifies you, relates to you, or can reasonably be linked to you. It can include your phone number, email address, account details, voice greetings, and online identifiers, as well as your name or billing address when you provide them.

What this Privacy Policy covers

This policy applies to www.destinydial.com (the Site), the DestinyDial phone chat service (the Service), and your communications with DestinyDial support. In this policy, we, us, and our refer to DestinyDial.

Other websites and services linked from the Site have their own privacy practices. This policy does not govern information you provide directly to those services.

What information we collect

• Information you provide. This may include your name, email address, billing details, account information, and the information you send when contacting support or reporting a problem. The information collected depends on how you use the Service.
• Phone service information. We may collect your phone number, telephone provider, account or membership identifier, trial and purchase history, and the date, time, and duration of calls. We also store the greetings and voice messages you record to use the Service.
• Payment information. If you buy minutes or a package, we and the payment providers involved, and we process the information needed to complete the payment and maintain transaction records.
• Website information. We and our analytics and advertising partners collect information such as IP addresses, browser and device details, cookie identifiers, pages visited, referral sources, and interactions with the Site. The cookies and advertising section below explains these uses.

Your phone number and voice conversations

DestinyDial does not disclose your phone number to other callers. We may use it internally to operate the Service, manage access, and help prevent misuse. You decide what personal details to share in your greeting, messages, or conversations.

We do not record or store private live conversations. Recorded greetings and saved voice messages are separate Service features: they are stored so they can be played to the callers you make them available to.

Avoid sharing your full name, address, financial information, or other sensitive details with callers. Although DestinyDial does not record private live conversations, we cannot guarantee how another person will handle information you choose to share.

Cookies, analytics, and advertising

The Site uses cookies and similar technologies for website functions, analytics, and advertising. These technologies can recognize a browser or device, measure visits and interactions, and support retargeting or personalized ads on other websites or platforms.

We use Google Analytics to understand website traffic and interactions. We also use Microsoft Clarity to understand how visitors navigate the Site through tools such as heatmaps and session replays. These tools may capture clicks, scrolling, page views, and other website interactions. Website session replays are separate from phone calls and do not record your private live phone conversations.

Advertising partners may combine website activity and identifiers with information from other websites or services to personalize ads and measure their effectiveness.

For more information about these providers, read the Google Privacy Policy and the Microsoft Privacy Statement.

How we protect personal information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. Access is limited to people and providers who need it for their work. No transmission or storage system is completely secure, so we cannot guarantee absolute security.

How long we keep personal information

We keep personal information for as long as reasonably needed for the purposes described in this policy, including providing the Service, managing accounts, resolving disputes, preventing fraud, and meeting legal and accounting obligations. Retention depends on the type of information, why it was collected, and any applicable legal requirements. Information that is no longer needed is deleted or de-identified.

Eligibility

The Site and Service are intended for adults aged 18 or older. You must meet this age requirement to use the Service. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided information to us, contact [email protected] so we can investigate and take appropriate action.

Governing law

This Privacy Policy is governed by the laws of the State of New York, without regard to its conflict of law principles, except where applicable law requires otherwise. This provision does not limit mandatory privacy rights or protections available to you under applicable law.

Contact us

If you have questions about this Privacy Policy or wish to make a privacy request, contact DestinyDial:

Phone: 888-717-0303